Having a Microsoft account allows you to access services such as Windows 10 or Windows 8.1, Xbox, Skype, Office 365, OneDrive, Windows Store, Bing, MSN, and without having to log in separately. It has an ID requiring an e-mail address and password, which is used for logging in to Microsoft websites, services, operating systems, and properties. However, a Microsoft Account is quite different. It's an account used to access a single computer on which the account was created. When you are installing or starting up a new installation of Windows, you have to choose whether you want to use a Local or Microsoft Account.Ī Local Account is the same as any regular account you might have used to log in to Windows XP or Windows 7. The Differences Between a Local and Microsoft Account This article is dedicated to helping you fix this issue. However, There's an issue when you can't log in to Windows. In Windows 10, you can sign in using a Local Account or Microsoft Account. If you have tried all of the above and you still can’t sign in to Skype, come on over to the Skype Community, where there is a wealth of information and around three million people waiting to help.What to Do if You Can't Log in to Your Windows 10 Account? Make sure you sign in using the correct account with your email address, phone number, or Skype account information. Sign out of Skype, and then sign back in.If you're able to access the correct Skype account from another device, you can identify the username of the account you're signed in with by following the steps in this article to find your Skype name. Try accessing your Skype account from another device that you might already be signed in on like your desktop computer, a mobile device, or Xbox.Do you use Skype on more than one device such as your desktop computer or phone? It's possible you may be signed in to a different account on each device.Do you use an email address to sign in to other Microsoft products or services such as Xbox, OneDrive, or ? If you recently signed in to one of those other services, it's possible you may be signed in to Skype with a different Microsoft account.Do you have more than one Skype account?.I know my sign in name and password, but can't sign in - you might have multiple accounts (and not even know it).įollow these steps to sign in to the correct Skype account: Check Skype Status to confirm sign in services are healthy.Signed in, but missing contact or credit.Check your Skype version, (sign in is disabled for older unsupported versions).My birthday is wrong, I'm actually an adult.
My account has been restricted or temporarily suspended.
If you’re having problems signing in, first make sure you’re using the latest version of Skype, your system meets the minimum requirements for running Skype, and that you have the latest software updates and hardware drivers for your computer.
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