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One of the main causes for this issue is a corrupt system file preventing the operating system from loading, resulting in the black or blank screen. If the computer boots up, but the screen goes black or blank after you log in, there may be an issue with the operating system.Īn indication of the operating system not loading properly and being at fault is if you can see the mouse cursor on the screen and nothing else. If the laptop does not turn on or boot up, review the following page. If the laptop starts up, but nothing is displayed on the screen, continue with the troubleshooting steps below.
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